Last Updated: October 4, 2021
1. How OPAL Collects and Process Data
We may collect information that can be associated with you, directly or indirectly (“Personal Data”). We may also collect information that has been collected or processed in a way that cannot reasonably be used to identify any individual person (“Aggregate or Anonymous Data”). This section describes the types of data we collect and the purposes for which we use it.
1.1 When you visit the Sites
When you visit or access the Sites, we may collect Aggregate or Anonymous Data about your device, browsing and search history, interaction with the features of the website, or similar online activity through Cookies, as described in more detail in Section 2 on Cookies.
We collect this data to secure the Sites, ensure they function appropriately, improve performance, and evaluate ways to improve the Sites or their features.
We may use Google Analytics and/or similar providers to support these features, and they have access to this data for purposes of providing these services to us.
1.2. If you contact us or request resources
If you fill out our online contact form, sign up to receive our emails, request resources, or otherwise contact us, we may collect your Personal Data, including your name, email address, phone number, the company you work for, your title, where you are located, the services or resources you are interested in, and any other comments you may submit.
We use this Personal Data to respond to your request, provide the information or resources you requested, to improve our Sites and Services, or for quality assurance and training purposes. We may also use this information to communicate with you about related resources or services you might find interesting.
We rely on the help of providers to support our call center and email systems, and these providers may have access to your Personal Data for purposes of providing these services to us.
1.3. Social media
If you choose to interact with us through social media (e.g., Facebook, Instagram, Twitter, YouTube, LinkedIn), including by liking, following, subscribing to, responding to, commenting on, or reposting any of our social media accounts or the content we post, we may have access to some of your Personal Data depending on your profile settings and the terms of the social media site. This may include your name, birthday, email address, location, profile URL, user ID, list of friends, educational history, or employment history.
We use this Personal Data to connect and communicate with you on social media. We may also use your Personal Data to conduct market research or tell you about our business or services.
2.2 How to block or manage Cookies
You can set your browser to block certain cookies or notify you when a Cookie is set. If you block Cookies, certain features on our website may not work. For more information on how you can customize your browser’s cookie setting please visit the link to your web browser below:
We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.
3. Other Ways Opal may Process or Share Data
Like any business, there are certain situations where we need to use, share, or disclose the data we collect in the normal course of business, including:
4. Your Rights
You can contact us at any time to correct or update your Personal Data via email at [[email protected]].
If you subscribed to receive email updates, you can unsubscribe by clicking the “unsubscribe” link at the bottom of such email or contact us via email at [[email protected]].
4.1. California Rights
If you are a California resident you may have additional rights over your Personal Data.
We do not sell, trade, exchange, or otherwise make your Personal Data available to any third parties for those third parties’ direct marketing purposes.
Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our site does not recognize “Do Not Track” signals as there is no industry standard way to do so.
4.2. Children’s Rights
5. External Links
When you use the Services, you may find links to other third-party websites or services that we do not own or control. These links are provided only as a convenience to you and we do not make any representations or warranties about those websites or services. We are not responsible for the way those third parties may treat your Personal Data. You should review their terms and privacy policies before proceeding to such websites to understand their practices and what rights you may have.
7. Questions and Contact Us